Privacy Policy

Howard Tree Service operates the website howardtreeservicect.com and provides tree care and related services (the “Services”). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or interact with us.

By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide and certain information automatically when you use the Site.

  • Information you provide directly

    • Name

    • Email address

    • Phone number

    • Service address or general location

    • Details about your property and requested services (e.g., tree removal, trimming, stump grinding)

    • Messages you send through contact forms, quote requests, email, or phone

  • Information collected automatically
    When you visit the Site, we may automatically collect:

    • IP address and general location (city/region)

    • Browser type and device type

    • Pages viewed, time and date of visit, time spent on pages

    • Referring website or advertisement

  • Cookies and similar technologies
    The Site may use cookies and similar technologies to remember your preferences, improve website performance, and understand how visitors use the Site. You can adjust cookie settings in your browser; however, some features may not work properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for purposes typical of a local service business, including:

  • To provide and manage our tree services, including estimates, scheduling, and job completion

  • To respond to inquiries, quote requests, and customer support messages

  • To send appointment confirmations, updates, or follow‑up communication

  • To improve the Site’s content, functionality, and user experience

  • To maintain business records and comply with legal obligations

  • To send limited marketing or promotional messages about our services, where permitted by law and subject to your choices

  • To protect the security and integrity of our systems and prevent fraud or misuse

3. Sharing of Your Information

We do not sell your personal information. We may share information in these situations:

  • Service providers
    With third‑party vendors who perform services on our behalf, such as website hosting, email delivery, customer management tools, or marketing platforms. These providers are allowed to use your information only as necessary to provide their services to us.

  • Business and legal purposes

    • To comply with applicable laws, regulations, or legal processes

    • To respond to lawful requests from public authorities

    • To protect our rights, property, or safety, and that of our customers or the public

    • In connection with a business transaction, such as a merger, sale of assets, or transfer of ownership

  • With your consent
    We may share your information for any other purpose disclosed to you when you provide the information, with your consent.

4. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our Services and maintain customer relationships

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

When information is no longer needed, we will delete or anonymize it in a reasonable manner.

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing the personal information we hold about you

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion of your personal information, subject to legal or contractual obligations

  • Opting out of marketing communications

To exercise these rights or update your information, contact us using the details in the “Contact Us” section. You can also opt out of marketing emails by using the unsubscribe link included in those messages.

7. Children’s Privacy

Our Site and Services are intended for use by adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Third‑Party Links

The Site may contain links to third‑party websites, social media platforms, or services (for example, Facebook, Instagram, Google reviews, or mapping services). We are not responsible for the privacy practices or content of those third‑party sites. You are encouraged to review the privacy policies of any external sites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.